Thursday, March 14, 2013
Got a Start Date
We received an estimated start date today of April 15th.
Basically a month from now and over 6 weeks from Loan Approval and 10 weeks from our Production Release.
This doesn't seem to be their mean time but I guess to get a mean of 8 weeks from Purchase you have to have some at 4-6 and others at 8-10. I guess we are the "lucky" ones to continually fall on the right side of the bell curve.
This is pretty much where we have been at every stage of this process. A loan processing process that takes an average of 4 weeks took 8.
When we purchased we were told June or July which leads you to believe late June early July. Our lease is up in July and our kids will start at their new schools Aug 14th. Any schedule slip and not only are we out on the street but it may disrupt our transition to a new school district.
Starting April 15th guarantees we will not finish earlier than July 22nd with no issues (UPDATE: Sales Manager said July 23rd in Email then said July 24th, 25th on Phone...so still don't really know when it will be done). Plus closing, waiting for NVR to fund themselves (a virtual shell game) and finally getting keys.
If nothing goes wrong we will have less than a week to move out of our existing home (plus painting, cleaning and making small repairs), and get the new house ready to be moved into. This also only gives us maybe 2 weeks for the family to get unpacked and settled into our house before they go to their new schools. Not that we are not pro's at this. We are military have moved every 1.5 to 2 years over the last 20+ years. That's why we are buying and settling in...so we don't have to put our family through this anymore. Just was hoping this one would be easier. No such luck.
We started this process mid January thinking there would be plenty of time to get in before our lease is up and school starts. Based on what I have observed thus far, I am doubtful we will get keys before August. We either consistently have the worst luck of any of RH customers or this region is having serious internal process issues?
I've observed two other RH communities where people have purchased after us but are already building (30 day before us). Same county, same builder, same lender, same loan processors, oh and the same weather...what's the difference? There are only 6 factors that can act on the outcome of a process: Man, Machine, Method, Materials, Measurement and Mother Nature. Well I eliminated most of them above so is it...Leadership, management, metrics, personnel, or the processes?
The probability of falling on the right side of the mean 4 times in a row is less than 6%... I'm from Vegas and nobody is that unlucky.